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Documentation Index

Fetch the complete documentation index at: https://docs.wcr.is/llms.txt

Use this file to discover all available pages before exploring further.

When a meeting is recorded on WeCareRemote, the recording is saved securely to cloud storage and made accessible to authorized users. This page explains how recording works and how to access your recordings.

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How recording works

Recording is an optional feature available during live meetings:
  • Recordings are captured in real time during the meeting.
  • Once the meeting ends, the recorded file is stored in secure cloud storage.
  • Recordings are linked to your meeting and accessible through the platform after processing is complete.
Recording must be initiated by an authorized participant — typically an NGO administrator. Recordings do not start automatically.

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Accessing recordings

1

Log in to WeCareRemote

Go to wcr.is/home and sign in with your credentials.
2

Navigate to your recordings

Open your meeting history or recordings section from the platform navigation.
3

Download or view your recording

Select the recording from the list to view it in the browser or download it to your device.

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Recording availability

Recordings are available for a limited time after the meeting. Availability depends on the platform’s retention policy for your organization.
Older recordings are automatically removed after the retention period expires. Download any important recordings promptly to avoid losing access.

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Privacy

Recordings capture the video and audio of all participants in the meeting for the full duration of the recorded session.
As a best practice, inform all participants before starting a recording. This ensures transparency and helps maintain trust between refugees and NGO staff.
Recording capability depends on your account type. NGO administrators typically initiate recordings. If you need access to a recording and cannot find it, contact your NGO contact or platform administrator.