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WeCareRemote is a unified platform that helps refugees connect with NGOs and access the support they need. Whether you are an NGO administrator managing services or a refugee seeking assistance, WeCareRemote provides AI-powered conversations, video meetings, and a role-based blog — all secured with modern authentication. The platform is built on the principle that getting help should not require juggling five different tools. A refugee should be able to log in once, chat with an AI assistant to understand what services are available, read curated guidance from NGOs, and join a face-to-face video call with a caseworker — without leaving the platform or signing in again. NGO staff get the same continuity from the other side: publish a resource, monitor conversations, and meet with the people they serve, all under one identity.

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Who WeCareRemote is for

Refugees and asylum seekers

Get information about housing, legal aid, healthcare, education, and other services. Ask questions in your own words and connect with NGO staff when you need a human conversation.

NGO partners and caseworkers

Publish resources, run video consultations, and let an AI assistant handle common questions so your staff can focus on cases that need a human touch.

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Start here

Quick Start

Get up and running with WeCareRemote in minutes — create your account and send your first message.

Platform Overview

Learn how WeCareRemote’s components work together to connect refugees and NGOs.

AI Assistant

Explore the AI assistant feature — choose your model, configure behavior, and start conversations.

API Reference

Integrate WeCareRemote into your own tools using the REST API.

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How it works

WeCareRemote combines several powerful capabilities into a single platform. Each feature is designed to work both on its own and as part of a larger workflow — for example, you might start a conversation with the AI assistant, find that you need to speak with someone in person, and move that conversation into a video call without losing context.
1

Create your account

Sign up at wcr.is/home and log in with your credentials. Your role — refugee user or NGO admin — determines what you can access.
2

Chat with the AI assistant

Ask the AI assistant questions, get information about services, or request support. The assistant remembers your conversation history and can access relevant documents.
3

Join a video meeting

Connect face-to-face with NGO staff through the built-in Jitsi video conferencing. Meetings can be recorded for later reference.
4

Access the blog

Read and contribute to the WeCareRemote blog. NGO admins can publish resources; the content you see adapts based on your role.

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What makes WeCareRemote different

  • One identity across every feature. A single JWT token unlocks the AI assistant, the WordPress-backed blog, and the Jitsi video room. No separate logins, no separate passwords.
  • Role-aware experience. The platform reads your role (blog or org_admin) on every page load and tailors menus, content, and permissions automatically.
  • Choice of AI model. Your organization can run on OpenAI, Anthropic, Google, Groq, Azure OpenAI, AWS Bedrock, OpenRouter, DeepSeek, or a fully local Ollama deployment for privacy-sensitive cases.
  • Conversation memory that persists. The AI assistant retains context across sessions so refugees do not have to re-explain their situation every time they return.
  • Browser-native video. Meetings run on Jitsi directly in the browser — no app install, no plugin, no third-party account.

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Explore the docs

Authentication

Understand how login and tokens work across the platform.

Video Conferencing

Set up and join Jitsi video meetings with recording support.

Blog & Content

Use the collaborative blog for news, resources, and updates.