> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wcr.is/llms.txt
> Use this file to discover all available pages before exploring further.

# WeCareRemote: AI-Powered Refugee-NGO Platform

> WeCareRemote bridges refugees and NGOs through AI assistants, video conferencing, and collaborative content tools — all in one platform.

WeCareRemote is a unified platform that helps refugees connect with NGOs and access the support they need. Whether you are an NGO administrator managing services or a refugee seeking assistance, WeCareRemote provides AI-powered conversations, video meetings, and a role-based blog — all secured with modern authentication.

The platform is built on the principle that getting help should not require juggling five different tools. A refugee should be able to log in once, chat with an AI assistant to understand what services are available, read curated guidance from NGOs, and join a face-to-face video call with a caseworker — without leaving the platform or signing in again. NGO staff get the same continuity from the other side: publish a resource, monitor conversations, and meet with the people they serve, all under one identity.

## Who WeCareRemote is for

<CardGroup cols={2}>
  <Card title="Refugees and asylum seekers" icon="user">
    Get information about housing, legal aid, healthcare, education, and other services. Ask questions in your own words and connect with NGO staff when you need a human conversation.
  </Card>

  <Card title="NGO partners and caseworkers" icon="hand-holding-heart">
    Publish resources, run video consultations, and let an AI assistant handle common questions so your staff can focus on cases that need a human touch.
  </Card>
</CardGroup>

## Start here

<CardGroup cols={2}>
  <Card title="Quick Start" icon="rocket" href="/quickstart">
    Get up and running with WeCareRemote in minutes — create your account and send your first message.
  </Card>

  <Card title="Platform Overview" icon="map" href="/platform-overview">
    Learn how WeCareRemote's components work together to connect refugees and NGOs.
  </Card>

  <Card title="AI Assistant" icon="robot" href="/ai-assistant/overview">
    Explore the AI assistant feature — choose your model, configure behavior, and start conversations.
  </Card>

  <Card title="API Reference" icon="code" href="/api/overview">
    Integrate WeCareRemote into your own tools using the REST API.
  </Card>
</CardGroup>

## How it works

WeCareRemote combines several powerful capabilities into a single platform. Each feature is designed to work both on its own and as part of a larger workflow — for example, you might start a conversation with the AI assistant, find that you need to speak with someone in person, and move that conversation into a video call without losing context.

<Steps>
  <Step title="Create your account">
    Sign up at [wcr.is/home](https://wcr.is/home) and log in with your credentials. Your role — refugee user or NGO admin — determines what you can access.
  </Step>

  <Step title="Chat with the AI assistant">
    Ask the AI assistant questions, get information about services, or request support. The assistant remembers your conversation history and can access relevant documents.
  </Step>

  <Step title="Join a video meeting">
    Connect face-to-face with NGO staff through the built-in Jitsi video conferencing. Meetings can be recorded for later reference.
  </Step>

  <Step title="Access the blog">
    Read and contribute to the WeCareRemote blog. NGO admins can publish resources; the content you see adapts based on your role.
  </Step>
</Steps>

## What makes WeCareRemote different

* **One identity across every feature.** A single JWT token unlocks the AI assistant, the WordPress-backed blog, and the Jitsi video room. No separate logins, no separate passwords.
* **Role-aware experience.** The platform reads your role (`blog` or `org_admin`) on every page load and tailors menus, content, and permissions automatically.
* **Choice of AI model.** Your organization can run on OpenAI, Anthropic, Google, Groq, Azure OpenAI, AWS Bedrock, OpenRouter, DeepSeek, or a fully local Ollama deployment for privacy-sensitive cases.
* **Conversation memory that persists.** The AI assistant retains context across sessions so refugees do not have to re-explain their situation every time they return.
* **Browser-native video.** Meetings run on Jitsi directly in the browser — no app install, no plugin, no third-party account.

## Explore the docs

<CardGroup cols={3}>
  <Card title="Authentication" icon="lock" href="/authentication/overview">
    Understand how login and tokens work across the platform.
  </Card>

  <Card title="Video Conferencing" icon="video" href="/video/overview">
    Set up and join Jitsi video meetings with recording support.
  </Card>

  <Card title="Blog & Content" icon="newspaper" href="/blog/overview">
    Use the collaborative blog for news, resources, and updates.
  </Card>
</CardGroup>